CPD Accredited
Conflict Resolution Training
Ensure your employees gain essential skills in conflict resolution
Our Conflict Resolution Training course helps users to effectively deal with the conflict they may face at work, particularly for those working in a customer-facing role or who deal with potentially challenging situations. This conflict management training course will inform your staff of the potential causes of conflict and how they can de-escalate or retain control of a situation, through to safely resolving potential conflicts before they reach crisis point.
Learning outcomes
Discover the key points of knowledge your staff will gain
Describe common causes of conflict
Identify some of the early signs of conflict
Explain how to de-escalate and retain control of a situation
Discuss how to safely resolve potential conflicts
Benefits
Realise the benefits e-learning will bring to your organisation
Cost-effective way of training staff
Saves valuable time and resources
Users can complete the courses at a pace that suits them
Provides automatic email reminders to prompt users to complete course
Police-approved secure platform with hourly data backups encrypted with AES-256 encryption
Interactive, visual learning
Easy-to-digest information
Peace-of-mind for employers
Accreditations
Certification by external professional bodies
Our Conflict Resolution Training course is CPD (Continuing Professional Development) accredited. Make a commitment to your professional development to keep your skills and knowledge fresh and up to date.
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