There are multiple ways you can access help and support within the website.
Within each product the “getting started” section will guide you through navigating the various modules and processes within your product.
For a more technical query you can:
Account Management Team
At Ideagen, we don't simply sell you software. We have a dedicated customer success team that's here to ensure your success with our software. Our team gauge customer sentiment, so that we can continually improve and keep our customers at the top of their game.