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Your Ideagen Customer Council

The Customer Council is a group of advocates who are passionate about working with Ideagen for the ongoing success of all customers.

Together, the Council and Ideagen work towards continuous improvement to meet the needs of the customer. This represents the wide variety of knowledge and experience across our customer base so that we can create an inclusive community that you will benefit from.

Latest Information

The latest information about the Customer Council

US customer council kick off

Our EU based customer council has been around for three years now. It’s been really beneficial for both the customers involved and for us as an organisation to be able to have structured discussions with our customers to get valuable feedback and ideas for how we can continue to develop.

Customer Council – Setting our strategy

Welcome our new council members


What is it

Customer driven products

The council act as the voice of the customer to ensure that the future of our products are led by what our customers want.

Customer vetted platforms

Our customer council members get early access to new platforms, giving us feedback to ensure they meet the needs and expectations of our customers.

Influence product roadmaps

We want to create products which really add value to our customers lives. The council’s input ensures that the future of your product is shaped by what you want to see.

Inform our customer community

Hearing from the council allows us to create content on your customer website that’s going to inform, help and support you.

Meet The Council

Introducing our dedicated customer council members

Michael Barnes Corporate Safety Manager British Airways Plc

Pradeep Chaudhari Head Of Internal Audit Innogy (RWE)

Adriaan Charlet IT Delivery Manager Safety & Flight Operations Brussels Airlines

Rachael Crighton Quality Assurance & Q-Pulse Administrator Frontier Agriculture Ltd

Stuart Gardiner Group Operations Director Hydrasun

David Hill CEO SWAP

Moya Moore Chartered Internal Auditor Internal Audit Services

Debra Padgett Infection Sciences Operational Manager North Cumbria University Hospitals NHS Trust Cumberland Infirmary

Christopher Trezise Performance Management & Improvement Officer Rugby Borough Council

Get Involved

Get your voice heard

Help to influence decisions and tell us what customers like you want to see by becoming part of the customer council.

Get Involved
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