The Council and Ideagen work together to continuously improve the services and solutions offered to our customers.
Drawing on the knowledge and expertise of the representatives within the Council, we are able to gain better insight into user experience and needs, and create a community all Ideagen customers can benefit from.
Customer driven solutions
The Council acts as the voice of the customer to ensure Ideagen solutions are relevant to our customer needs both now and in the future.
Customer vetted platforms
Our Council members get early access to all the latest solution platforms, giving timely feedback to ensure our products give you the functionality customers need.
Influence product roadmaps
We want to create solutions which add value to our customers’ lives. With input from the Council, we work to ensure our products help contribute where it really matters.
Inform our customer community
Working with the Council allows Ideagen to create content to help educate, inform and guide the wider customer base on issues that may affect you.
Meet the council
Introducing our customer council members
Head of Internal AuditInnogy (RWE)
Quality Assurance & Q-Pulse AdministratorFrontier Agriculture Ltd
Group Operations DirectorHydrasun
Chartered Internal AuditorSWAP Internal Audit Services
Infection Services Operational ManagerNorth Cumbria University Hospitals NHS Trust Cumberland Infirmary
Performance Management & Improvement OfficerRugby Borough Council