Customer council

The Council and Ideagen work together to continuously improve the services and solutions offered to our customers.
Drawing on the knowledge and expertise of the representatives within the Council, we're able to gain better insight into user experience, needs and create a community all Ideagen customers can benefit from.

Customer driven

Customer driven solutions

The Council acts as the voice of the customer to ensure Ideagen solutions are relevant to our customer needs both now and in the future.

Customer vetted

Customer vetted platforms

Our Council members get early access to all the latest solution platforms, giving timely feedback to ensure our products give you the functionality customers need.


Influence product roadmaps

We want to create solutions which add value to our customers’ lives. With input from the Council, we work to ensure our products help contribute where it really matters.


Inform our customer community

Working with the Council allows Ideagen to create content to help educate, inform and guide the wider customer base on issues that may affect you.

Meet the council

Introducing our customer council members

Pradeep Chaudhari

Head of Internal Audit

Innogy (RWE)
Rachael Crighton

Quality Assurance & Q-Pulse Administrator

Frontier Agriculture Ltd
Stuart Gardiner

Group Operations Director

Moya Moore

Chartered Internal Auditor

SWAP Internal Audit Services
Debra Padgett

Infection Services Operational Manager

North Cumbria University Hospitals NHS Trust Cumberland Infirmary
Christopher Trezise

Performance Management & Improvement Officer

Rugby Borough Council

Join the customer council

Help influence decisions, shape the future, and contribute where it matters by becoming part of the Customer Council

Get involved