Implementing SMS with aviation safety management software - Promotion
Since November 2006, the International Civil Aviation Organisation (ICAO) has required member states to make the implementation of safety management systems (SMS) that comply with ICAO standards and recommended practices (SARPs) mandatory for aviation organisations.
The fourth and last of these four components, safety promotion, enables organisations to establish and implement a corporate culture that develops and encourages adherence to best practices and contributes to the continual improvement of safety and quality.
What is safety promotion?
Within an SMS, the promotion of safety forms the basis of a corporate culture in which members can develop and encourage adherence to best practices in safety and quality by effectively contributing to their continual improvement.
Safety promotion itself, then, can be broken down into three elements:
- Safety culture
- Organisational learning
- Safety culture
To effectively promote safety, aviation organisations must establish and implement a corporate culture that contributes to the continual improvement of safety and quality by developing and encouraging adherence to best practices.
SMS solutions enable organisations to give appropriate personnel on-demand access to relevant, accurate information at the point of need. With an SMS solution that incorporates a comprehensive document management system, organisations can ensure that SMS policies and procedures are up-to-date and directly available.
With the ability to review training needs against policy requirements and person specifications, SMS solutions also enable organisations to demonstrate that personnel have the relevant expertise and experience to perform their roles and responsibilities.
In supporting the promotion of a safety culture, organisations must encourage every person to contribute to the organisation’s understanding of its operation. SMS solutions can enable every person to contribute safety-related information at every level and in every area into a central system in which problems can be analysed, corrected and prevented.
SMS solutions can enable overdue actions to be automatically escalated, and can notify relevant personnel of upcoming actions. Conditional messaging ensures that every person can define the circumstances in which they should be notified of activities and actions.
- Organisational learning
Organisational learning is extremely important as an element of effective safety promotion, as a key component of a safety culture is a corporate willingness to develop and learn from errors, incidents and accidents. Organisations must ensure that SMS incorporate controls to enable every person to contribute to the continual improvement of safety and quality within the organisation.
SMS solutions enable organisations to improve processes and reduce risk through regular internal and external audit.
With detailed causal analysis of all occurrences, incidents and audit findings, SMS solutions enhance the identification of opportunities for improvement throughout the organisation. SMS solutions based on the PLAN-DO-CHECK-ACT cycle help to continually improve safety and quality and to promote a corporate culture that develops and encourages adherence to best practices.
In improving training, communication and participation, SMS solutions can help to establish a corporate culture that develops and encourages adherence to best practices and contributes to the continual improvement of safety.
Promoting safety effectively
With SMS an international regulatory requirement since 2006, promoting safety effectively at all levels and in all areas of the organisation is of paramount importance for aviation organisations.
The effective promotion of safety is vital to successfully implementing SMS that comply with ICAO and local States’ regulations and contribute to the continual improvement of safety and quality throughout the organisation.
With an integrated SMS solution developed around the four components of safety management, organisations can put into place a robust and scalable framework that supports the effective promotion of safety and the implementation of an SMS.
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