Q-Pulse helps JAE Oregon maintain certifications

JAE's connectors - which are made in Tualatin, Oregon, and in Tijuana, Mexico - are shipped throughout the world for use in a variety of automotive applications from airbag systems to iPod connectors.

JAE Oregon's parent company is Japan Aviation Electronics (JAE), Ltd., Tokyo, Japan, which has several subsidiary manufacturing facilities world-wide. However, JAE Oregon is the only one located in the U.S, with the company primarily serving the US domestic and European markets. JAE Oregon's products are marketed through JAE Electronics, Irvine, California; JAE Europe, Ltd., UK; and JAE, Tokyo, Japan.

Q-Pulse, developed by Ideagen, was chosen to replace the in-house system, making it easier to maintain certification with both the ISO 9001 and ISO 14001 standards.

Benefits

  • Document revision times reduced from two weeks to just 48 hours
  • Automatic email notifications informs management of what’s happening and when
  • Increased participation with the QMS via Q-Pulse means staff feel a “sense of ownership”
  • “Extraordinary” customer service and support provided by Ideagen’s partner Process Power Solutions Inc