Ideagen helps Omega Diagnostics improve its compliance processes

With global headquarters in Scotland and subsidiaries in England, Germany and India, Omega Diagnostics Group PLC found that achieving visibility and uniformity of processes across the whole business was challenging. Omega needed a holistic view to analyse and report on how each site was performing relative to one another.

Implementing Q-Pulse Enterprise has strengthened Omega’s philosophy to “continuously improve” – something which is a
necessity for organisations in the Life Science field.

With such a robust system in place, Q-Pulse has helped Omega Diagnostics gain access to new markets quicker than before.

Benefits

• Aligned quality management procedures and policies across offices in Scotland, England, Germany and
India
• Centralised approach to document control, audit handling, audit findings and customer issues across international sites
• Broader view and increased visibility for senior management of the Group’s activity and performance
• Issues, synergies, weaknesses or trends are easy to identify and reports can be created with the click of a button