Falcon Aviation Services manage safety, security and risk with Ideagen

Ideagen’s Q-Pulse and Q-Pulse Risk products were implemented to improve the effectiveness of processes relating to risk management, internal auditing, document management, action management and incident management as well as monitoring training requirements.


  • Central, electronic system for quality, safety and risk management
  • Streamlined document approval times
  • Faster completion of corrective and preventive actions raised following audits
  • Electronic planning, scheduling and completion of audits
  • Training and employee competency records logged and managed
  • Supplier list monitored and assessed in terms of quality and previous performance
  • Review dates and owners set against Assets such as aircraft
  • Oversight of hazards and risks endangering the business, and controls in place